1. Information We Collect
We may collect the following types of information from you:
a) Personal Information You Provide:
Name, shipping address, billing address, email address, phone number.
Payment information (for example, card or banking details) when you make a purchase.
Login/account credentials if you create an account.
Communications you send to us (for example via contact form, email, chat).
Other information you choose to provide (for example, preferences, reviews, feedback).
b) Information Automatically Collected:
Usage data: IP address, browser type and version, time zone, operating system, device information.
Cookies and tracking technologies, pages you visited, referring/exit pages, the pages or products you viewed, search terms, how you interact with the Site.
Transaction data such as date and time of orders, products purchased, order value.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfil your orders (including payment processing, shipping, notifications and order confirmations).
To manage your account (if you have one), including registration and login.
To communicate with you: updates, newsletters (where you have opted-in), customer service, support and administrative messages.
To improve and optimise our Site: monitor usage, fix errors, test new features, analyse customer behaviour, personalise your experience.
To detect and prevent fraud, to ensure security of transactions.
To comply with legal obligations and protect our rights and property.
3. Sharing Your Information
We may share your information with:
Third-party service providers who help with payment processing, shipping/delivery, marketing/analytics, customer support – only for purposes consistent with this Privacy Policy.
Affiliates or related entities, if applicable.
Law enforcement or regulatory authorities, when required by law or to protect rights, safety or property.
In the event of a merger, acquisition, asset sale or business transfer, personal information may be transferred as part of that transaction (with appropriate protections).
We will not sell your personal information to third-parties for their marketing purposes without your consent.
4. Cookies & Other Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, understand how you use the Site, and for advertising/marketing (where you have given consent).
You may choose to disable cookies via your browser settings, but note that some parts of the Site may not work fully without cookies.
5. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected (order fulfilment, customer service, legal compliance, record-keeping) or as required by law. When no longer required, we will securely delete or anonymise your data.
6. Data Security
We take commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction and applicable law, you may have the following rights:
Access the personal information we hold about you.
Request correction or update of your personal information.
Request deletion or erasure of your personal information (subject to legal obligations).
Object to or restrict certain processing of your personal information.
Withdraw previously given consent (where applicable).
To exercise any of these rights, please contact us using the details below. We will respond within the time-period required by law.
8. Children’s Privacy
Our Site is not directed at children under 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us personal information, please contact us and we will take steps to delete such information.
9. International Transfers
If you are visiting the Site from a location outside India, please note that your information may be transferred to, stored and processed in India (or other locations) where our servers or service providers are located. By using the Site, you consent to such transfer, storage and processing. We will ensure appropriate safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Effective Date” above. Your continued use of the Site after changes indicates your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or to exercise your rights, please contact us:
Email: msaswihalli@gmail.com
Address: Sense innova technologies, Plot No.5, Opp. New Raja Oil Mill, Gadag Co-Operative Industrial Estate, Hubli Road, Gadag- 582101 , Karnataka
Phone: 9886479019